NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HDD Replacement after drive failiure
Hi folks, a WD20EARS drive in my ReadyNas NV+ recently failed. Now I got a replacement drive from WD, but they sent me a WD20EZRX. (which is not in the compaibility list) I've installed this driv...
That is their support policy. If your disks are not on the HCL, then support will not help with disk-related problems.
ulos wrote: I had a recent X-RAID expansion issue, when contacted the customer care they tried to help me till they found I had WD20EZRX. Then they kinda brushed me off to Factory Reset !!
Even though WD20EZRX is not that different from WD20EARX, rep insisted on WD20EZRX not being on comparability list.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
