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MaartenPrins's avatar
MaartenPrins
Aspirant
Aug 06, 2016
Solved

Help, readynas won`t startup anymore, Led 1 and 3 are on, power led is off

Hello all,

 

A scream for help from the Netherlands.
This afternoon I heard in my basement another sound then the sound I usually hear.

It was the fan of my nas which was at full speed.

 

Only LED 1 and 3 are on, no power led.

 

I already found the LED legend and it seems i have a bootloader issue.

 

A simple restart didn`t do anything.

I`ve already tried the RAIDiator 4.1 USB recovery tool, that isn`t working, it is not reading the usb stick at all (i tried a few ones, also older usb sticks)

 

It sounds maybe a little crazy but if i buy a new one (or second hand) same model, and set the raid settings the same (1 have 4 WD-red 1TB in X-RAID2 setting)

Can i still access the data on the disks?

 

The date on the disks is very valuable, it contains a lot of photos from my dad, he unfortunately died 11th of september last year at age 68.......

So please help and advise.

 

Thanks !

 

Maarten

 

 

 

  •  

    Problem solved !

     

    A friend of mine knew somebody who has exactly the same nas and firmware as my faulty nas has.

    His nas has also 4 disks in X-RAID mode.


    He made a backup of all his data and then we exchanged his disks for my disk.

    The nas did a normal boot and I could see my data (YES!)

     

    I made a backup of my data and installed my disks in the nas I bought on e-bay.

    Of course this will not happen me again so I bought directly some cloud storage.

     

    Thanks for supporting me.

     

    Regards, Maarten

     

6 Replies

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello MaartenPrins,

     

    Please use RAIDar and post a screenshot of what it sees about your NAS.

     

    In case the chassis is faulty, to answer your question, you need to make sure the replacement chassis has the same FW version as the old one. Using a scratch disk and install it on the replacement chassis to be able to access the admin page and upgrade the FW version (if it's older than the old one) is the way to get it updated, so make sure you also know the current FW version of your NAS chassis.

     

    Also, storing important data to just one device is not a good idea, as always, we strongly recommend to always have full backup of the data.

     

    Welcome to the community!

     

    Regards,

    • MaartenPrins's avatar
      MaartenPrins
      Aspirant

      Hi JennC,

       

      Thanx for you quick response!

       

      RAIDar doen`t find my nas anymore.

      The lan connection of the nas is alive but i can`t find it in my network.

       

      I already removed my disks (because of course i tried several times to start the nas which is not to good for my disks)

      Also the lcd display at the frond doesn`t show anything at all.

       

      What can i try to recover my nas?

      Or is my only option find another one with the same firmware?

       

      Regards,

       

      Maarten

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