Incorrect product description

JabbaTheHutt wrote:
emobadger, Thanks for the comment. What is still on your 'needed/expected' list that the software doesn't do yet?

In my experience? The ReadyNAS v2 doesn't actually act as a NAS. It can't handle simple file permissions, can't provide any kind of reasonable file transfer performance and accessing it is like playing roulette. The whole reason I purchased a ReadyNAS was for ease of use and having support available if something goes wrong. Completely wrong on the first and even more so on the second. Netgear support is seemingly a joke.

I called about an issue I had, got no assistance by phone, had a ticket opened for escalation. After hearing nothing for weeks despite repeated emailing I called up and was advised that my ticket had been closed for non response weeks ago with notes indicating they had called me repeatedly. Except they hadn't AT ALL. The times listed were 3-5am my time, when I'm certainly home (but not available for phone calls as you can imagine). The support person had lied in the notes to hide the fact that they didn't want to do their job, and because they can't read a clock and work out timezones they completely screwed it up.

No apology at all for this. I'm completely over Netgear and their crappy products. I should have learnt my lesson years ago with their "network" appliances.