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gunrunnerjohn's avatar
Mar 07, 2024
Solved

Incorrect storage usage display

I have this bogus usage number for my currently empty Backup folder on the NAS.  Unless my disks have suddenly become infinite capacity, I really doubt I'm using 16,777,216 terabytes of storage for an empty folder!  My question is how to I reset this, none of the other folders have faulty indications

  • StephenB's avatar
    StephenB
    Mar 11, 2024

    The error I am seeing is

     

    Mar 03 16:43:23 ReadyNAS snapperd[7075]: Snapper delete-config
    Mar 03 16:43:23 ReadyNAS snapperd[7075]: loading 214 failed
    Mar 03 16:43:23 ReadyNAS snapperd[7075]: delete subvolume failed, ioctl(BTRFS_IOC_SNAP_DESTROY) failed, errno:39 (Directory not empty)
    Mar 03 16:43:23 ReadyNAS snapperd[7075]: THROW: deleting btrfs snapshot failed
    Mar 03 16:43:23 ReadyNAS snapperd[7075]: THROW: deleting snapshot failed
    Mar 03 16:43:23 ReadyNAS snapperd[7075]: CAUGHT: deleting snapshot failed

    I'm not seeing the 214 snapshot in snapshot.log (no snapshots are listed there for the share).

     

    There are things you could try using ssh, but given that small amount of data in the volume I think you'd be better off backing it up, doing a factory reset, and then setting up the NAS again.

     

13 Replies

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  • If it's empty, the best thing to try first is just delete it and re-create it.  If it's not entirely empty, you can create a new folder with a different name, move the contents, delete the old folder, and re-name the new one.

    • StephenB's avatar
      StephenB
      Guru

      You might first go to the volume settings tab, and see if quota is enabled.  If it is, try disabling it, and then re-enabling it.

      • gunrunnerjohn's avatar
        gunrunnerjohn
        Aspirant

        Well, that's the first thing I tried.  It complained about Snapshots not being able to be deleted.  So, I manually deleted all the snapshots and then said never use snapshots.  The snapshot display indeed did disappear from that folder, but it still won't allow a deletion.

         

        Mar 07, 2024 10:35:51 AM

        Share: Share Backup cannot be deleted. Try it again later.

         

         

        No quota set, and I rebooted the NAS to make sure it had it's mind right, no change.  I tried to set a quota, but it hangs there and doesn't respond to OK until I uncheck it again.  I left it for minutes with no change.

         

        I really don't want to have to start over just because of this issue, hard to believe I can't remove this folder!

         

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