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Forum Discussion
Issue with Warranty
Hello, I was going through to make sure all of my warranties were up to snuff and I have run across an issue with one of my NAS'. In my account it says I have all the support options available to...
I can create cases now. But I would like to make sure I have that warranty as we paid for that support. As long as Netgear sees it on your end and it is tied to our account I am fine with that.
Thanks
Hi Delgado0924,
Yes, we can see your contracts on our end. It is a good thing that you can now create cases.
We have submitted a new ticket to engineering regarding the latest issue on your account so they can investigate it as well.
Regards,
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