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Forum Discussion
Solved
Lost all volumes
Firmware 6.10.3
I get the message 'No volume exists' and cannot see any of my data. I find an article,
https://community.netgear.com/t5/New-ReadyNAS-Users-General/No-Volume-exists/m-p/2038985#M44365
it seems I meet the same issue: more than 2 disks are broken during the Resync. Could you confirm it?
Possibly a loose connection between the disks and the backplane? Though maybe something odd with the power would also do it.
In any event, I think that's what triggered the volume loss. I think the best option is to contract with paid Netgear support (though they likely will require a data recovery contract). I think they will be able to remount your volume remotely.
https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
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What happened here?
[21/10/25 18:07:05 CEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST3000VN007-2E4166 Serial:Z6A10H71 was removed from Channel 2 of the head unit. [21/10/25 18:07:07 CEST] warning:volume:LOGMSG_HEALTH_VOLUME Volume data health changed from Redundant to Dead. [21/10/25 18:07:09 CEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST3000VN007-2E4166 Serial:Z6A0ZZST was removed from Channel 3 of the head unit. [21/10/25 18:07:29 CEST] notice:disk:LOGMSG_ADD_DISK Disk Model:ST3000VN007-2E4166 Serial:Z6A10H71 was added to Channel 2 of the head unit. [21/10/25 18:07:33 CEST] notice:disk:LOGMSG_ADD_DISK Disk Model:ST3000VN007-2E4166 Serial:Z6A0ZZST was added to Channel 3 of the head unit.
I don't know. No one touched my NAS at that moment.
Possibly a loose connection between the disks and the backplane? Though maybe something odd with the power would also do it.
In any event, I think that's what triggered the volume loss. I think the best option is to contract with paid Netgear support (though they likely will require a data recovery contract). I think they will be able to remount your volume remotely.
https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
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