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Forum Discussion

AbbottWinsAlway's avatar
Aug 18, 2019

mount_block_root +267

Hi all,

 

First time poster here and, I have a problem and I need help.  I have a RN51600 filled with 6 hard drives and I am getting a "mount_block_root +267" message on boot and the NAS is unusable.  This is a problem, I have A LOT of files, document and pictures on this drive that I CANNOT lose.  Please help!

 

What does this error code mean and how can I make it go away?

 

Thanks

AbbottWinsAlway

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