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Forum Discussion
AbbottWinsAlway
Aug 18, 2019Follower
mount_block_root +267
Hi all,
First time poster here and, I have a problem and I need help. I have a RN51600 filled with 6 hard drives and I am getting a "mount_block_root +267" message on boot and the NAS is unusable. This is a problem, I have A LOT of files, document and pictures on this drive that I CANNOT lose. Please help!
What does this error code mean and how can I make it go away?
Thanks
AbbottWinsAlway
2 Replies
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- StephenBGuru - Experienced User
I suggest contacting paid support via my.netgear.com
- StephenBGuru - Experienced User
usb recovery might also be worth a try. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
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