Forum Discussion

Aspirant

Apr 14, 2020

Solved

ReadyNAS RN316 MOUNT_BLOCK_ROOT E25

I use the RN316 to back up Mac devices at home using Timemachine. I also have a volume that I store photos/videos, but I don't use it much. I noticed the backups had stoped and Raidar didn't connect. The display showed MOUNT_BLOCK_ROOT +E25. I removed the drives and tried booting, but same error.

I created a USB recovery boot drive and tried to use it, but still got same error. The way I tried to use the USB drive was to plug it into the front of the ReadyNAS, push the power button on front of ReadyNAS, wait for the display to flash on/off, then hold the OK button. The display said "booting...", but didn't indicate whether it was booting off the USB.

What can I do to resolve this issue? Is my data intact?

Any help is appreciated.

Thanks

Sandshark
Apr 15, 2020
It sounds like the previous USB recovery worked but, for unknown reasons, the unit did not shut down to let you know it was successful.

7 Replies

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theusual
Aspirant
Apr 14, 2020
I was able to get the ReadyNAS to boot from USB recovery drive.

The display on the device says "ReadyNAS USB Recovery" and the monitor on the HDMI stops at: "gpio_it87: Unknow chip found, Chip 8721 Revision 4". I've attached a photo of the monitor.

So what's the deal here?
- StephenB
  Guru - Experienced User
  Apr 14, 2020
  Did you follow this procedure to make the USB recovery disk? https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
  - theusual
    Aspirant
    Apr 14, 2020
    StephenB wrote:
    Did you follow this procedure to make the USB recovery disk? https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
    Yes, that's how I was able to create the USB recovery drive and boot to ReadyNAS using that recovery drive. Are you thinking the USB recovery drive is somehow corrupt?