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ReadyNAS RN316 - mount_block_root+1f1 - Issues creating USB Recovery
Hi all
THis morning my ReadyNAS 316 became unreachable via my network. Upon reset I received the following error - "mount_block_root+1f1". I cannot see the NAS via RAIDar.
This thread - https://community.netgear.com/t5/Using-your-ReadyNAS/RN516-quot-mount-block-root-1f1-quot-after-os-6-7-3-update/m-p/1289955#M130486 - recommends using the USB Recovery Tool.
I use a Mac, so I set up Parallels with Windows 10 and downloaded the tool and latest ReadyNAS OS 6 version, 6.7.4 (the same version that was/is on my NAS). I can select the select the flash drive and format, select the product, select the model, but when it comes to "Select Firmware Image" nothing shows up. If I ignore this and press "Create" a message comes up, "Start to prepare USB recovery flash", but nothing happens.
The drives are WD40EFRX and have all passed the WD Lifeguard Quick Test.
Can anyone offer any suggestions?
Success!
I purchased a Lexar JumpDrive 8GB from Woolworths at lunch. Prepare it fresh using USB Recovery Tool and 6.7.4 on my work laptop.
First boot holding the OK button down, it looked like a few errors, but the LCD then showed "Booting...". After a minute, the NAS suddenly powered down. I powered it up again without pressing the OK button. LCD showed an error, complaing no drives were present. Powered down, inserted the drives. LCD showed "Booting..." then showed an increasing percentage. At 31% I went to grab a coffee - screen was blank when I got back. Booted up RAIDar on my Mac, and there it was.
Looks like all data and settings in place.
Is there anything I can send you to help root cause analysis or future troubleshooting?
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You need to download the 6.7.4 firmware. If you download a zip file you need to extract the contents. Then place the .img file in the x86 folder of the USB Boot Recovery tool. Then the app should be able to use it.
Thank you for the response. I'm fairly confident I have done this correctly. I downloaded the ReadyNASOS-6.7.4-x86_64 ZIP file, then extracted the IMG file contained to the x86 folder. I've tried resetting the app and rebooting the OS, but the app still doesn't seem to recognise that the IMG file is in place.
Screenshots - https://goo.gl/photos/L4AZJXmEYmzatFm58
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