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Forum Discussion
mhellstrand
Jan 11, 2013Tutor
Move disks after Hardware failure, possible?
Hi I have had a hardware failure on my Ready nas duo v.2. And it will probably never wake up anymore. My question: Is it possible to remove the disks (currently 2 mirrored disks) from the broken d...
mdgm-ntgr
Jan 11, 2013NETGEAR Employee Retired
So you did purchase this unit on/after November 21, 2011 and it has the distinctive blue USB3 ports on the rear?
The Duo v2 has a 3 year warranty so you should contact NetGear support. If NetGear confirms that it is the chassis that has failed not the disks then follow the migration procedure to move the disks to another unit.
Migration instructions are here: http://www.readynas.com/kb/faq/boot/how_do_i_migrate_disks_over_from_an_existing_readynas_to_another
The Duo v2 has a 3 year warranty so you should contact NetGear support. If NetGear confirms that it is the chassis that has failed not the disks then follow the migration procedure to move the disks to another unit.
Migration instructions are here: http://www.readynas.com/kb/faq/boot/how_do_i_migrate_disks_over_from_an_existing_readynas_to_another
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