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Forum Discussion

shkarmohammed's avatar
Jan 03, 2018

nas netgear 104

Pease i have problem with shares folder, the shares folder can not be shown in the shares tab, but when i access from run i will see all the shares folder

6 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi shkarmohammed,

     

    Welcome to the Community!

     

    Do you have the same issue when you access the admin page on a different web browser or computer? May I know also the current firmware version of the NAS?

     

    Regards,
    JohnCM_S
    NETGEAR Community Team

    • shkarmohammed's avatar
      shkarmohammed
      Aspirant
      Thank you for the reply.
      Yes I have same problem when I will access from different browsers, I updated the framework to 6.9.1
    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi shkarmohammed,

       

      Can you provide to me the system logs and the config file of the NAS? You may upload those on a file sharing website and then PM to me the link.

       

      Regards,
      JohnCM_S
      NETGEAR Community Team

      • shkarmohammed's avatar
        shkarmohammed
        Aspirant

        thank you for kind replay

        i lost all my data becaouse i restored to factory by mistake 

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