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NAS not available via network after replacing degraded HD
I have a RR2312 that I've been using for a few years now. The UI alerted me that I had a degraded Harddrive, so I powered down the unit, replaced the hard drive with a new same size, closed up everyt...
Rinzler wrote:
... The web UI should always be available if the unit is on.
Well, there are some scenarios where that might not be possible. For instance, if the failed drive locks up the SATA bus.
Were you replacing disk 1? Normally that's what the system will boot from.
Rinzler wrote:
I powered down the unit and, and this time removed the new HD and powered the unit back on... and it's now back online in the state it was in before with it showing the main volume as degraded. So this is good progress as I have something to work with. New HD is most likely DOA.
Great.
Update: so I did try the RAIDar and that was no success. However, crossing my fingers, I powered down the unit and, and this time removed the new HD and powered the unit back on... and it's now back online in the state it was in before with it showing the main volume as degraded. So this is good progress as I have something to work with. New HD is most likely DOA.
Which leads to a request from Netgear. More or any info via the system would have been really helpful. Perhaps my new HD was DOA that caused this (thats my main speculation) -- but with no data from the system helping me understand whats going on, i'm stuck. With lots of valuble data on the system, the last thing I want to do is to be powering the unit off and on via the front button (hard power down), and randomly pulling Hard drives without know what happening. Thats the best way to lose all your data. If the HD is bad, or there is an issue, why cant the UI be available and tell me that? The web UI should always be available if the unit is on.
Rinzler wrote:
... The web UI should always be available if the unit is on.
Well, there are some scenarios where that might not be possible. For instance, if the failed drive locks up the SATA bus.
Were you replacing disk 1? Normally that's what the system will boot from.
Rinzler wrote:
I powered down the unit and, and this time removed the new HD and powered the unit back on... and it's now back online in the state it was in before with it showing the main volume as degraded. So this is good progress as I have something to work with. New HD is most likely DOA.
Great.
I feel like there have been a number of times when building volumes and raids that the UI has not been always avaialble, but not enought o warrent any concern. Not until this issue.
I was replacing drive 6. That bay is empty now and the system is responsive.
Netgear does not stess enough that the proper way to replace a drive is with the power on. That way, the NAS never has to come back up, it's just still running, and you can see what's going on in the log.
Interesting, I didn't know that was the proper method. Is this hot swap method suggested for all Netgear NAS units or just certain ones?
any hints on where that is listed in the documentation?
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