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Forum Discussion
NAS RN202 will not boot up.
Hi
I have a RN202 with 2 x 3Tb WD drives. I use a MacBook Pro
I received various messages from the NAS as follows.
Volume data health changed from Inactive to Redundant.
then
Less than 5% of volume data's capacity is free. data's performance is degraded and you risk running out of usable space. To improve performance and stability, you Must add capacity or make free space.
then
Antivirus scanner definition file update failed due to download failure. Check your Internet connection.
then
Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /var/cores/core-smbd. Please delete the infected file soon.
then
Volume data health changed from Inactive to Redundant.
The NAS now sits there with blue light blinking and is not visible on the Raidar app , It will not switch off using the button.
The drives are only 20% full.
Help Dont know what to do !
Dave
10 Replies
Do you have a backup?
The inactive->redundant messages are concerning.
The 5% capacity error isn't consistent with the 20% full also.
If the unit is not reponsive, you'll need to risk pulling out the plug. I suggest booting it read-only, for extra safety. Instructions on how to do that are on pages 35-37 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
If it boots and the data is accessible, then you should make sure you have an up to date back up before doing anything else.
HI
Thanks for the reply , I have booted up in read only mode and to start with it appeared on Raidar with the status , in orange, "System start up, then it disappeared , then reappeared but now has gone again.
the power light is flashing , the small "Act" light also flashing and the drive lights steady blue.
I booted it up at about 9:30 this morning and its 11.00 , not sure where in the world you are LoL
Any ideas ?
regards
Dave
Dorsetboy72 wrote:
not sure where in the world you are LoL
Northeast US (Eastern US time zone).
Dorsetboy72 wrote:
Any ideas ?
Try powering down the NAS, and remove the disks (labeling by slot). Power up, and see if RAIDar reports a no disks status.
If it does, then try powering down again, and inserting just disk 2 in slot 2. Power up, and see if that boots read-only (with a degraded volume status). If it does, then I recommend backing up your data before proceeding further.
If the single disk test also fails, then power down again, and install both disks in their original slots. Next try an OS reinstall. Assuming that works, it will also
- reset the NAS admin password to password
- reset the NAS network config to use DHCP
- turn off volume quota (on the volume settings page)
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