NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AlanBoats
May 21, 2018Aspirant
NAS won't boot
Hi, used my NAS for a few years now and then had problems connecting to it. I logged into it and all was OK but showed a Firmware update was available so did the update. All whet OK and could acces...
JohnCM_S
May 22, 2018NETGEAR Employee Retired
Hi AlanBoats,
Can RAIDar detect the NAS? If it is not detected,
1. Turn off the NAS
2. Remove the drives (Note: Please label with its corresponding bay before you remove them.) and then power on the NAS
3. Check if RAIDar can detect the NAS without the disks.
Regards,
- AlanBoatsMay 22, 2018Aspirant
Hi,
OK steps 1 and 2 done.
When I restarted the NAS the power LED flashed 16 times, stayed on for about 7 seconds, flashed one more time and then the light went out. No other lights flashed in the front of the NAS. The fan still runs.
I cannot see the NAS on my home network map.
How can I check if RAID can detect the NAS without the disks?
Alan
- JohnCM_SMay 22, 2018NETGEAR Employee Retired
Hi AlanBoats,
If you have the RAIDar installed on your computer, it should detect the NAS with a status of 'no disks detected'.
You may download the installer here.
Regards,
- AlanBoatsMay 22, 2018Aspirant
John,
RAIDar downloaded and launched. It could NOT detect the NAS.
Alan
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!