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Forum Discussion
Netgear False Advertising
I purchased the ReadyNAS 2120 as at the time of purchase Netgear were offering a free second hard drive. I provided all details according to the T&C's. The drive never turned up and I contacted Ne...
While I have never had a problem receiving any rebate that had been offered on Netgear products that I have purchased. Last year I was eligible for and applied for two rebates, one NAS units and one switch. All arrived in the time frame set forth in the documentation.
However, that being said, many people have apparently had problems, and I have had problems with other companies. Not to mention the Mail In Rebate (MIR) is a hassle in all cases. My suggestion is that all manufacturers should pay heed to what some do, and that is to configure an instant rebate. My first NVX was configured with a free 1TB drive from an on line retailer. At the time the drive was selling for about $90. I ordered the NVX (with free drive) and three matchin drives. The NVX and drives were shipped together.
I know that companies use probability in valuing the reserve for the rebates, because not all people will order the free drive, nor will all complete and send in the paperwork for a MIR. In the case of my NVX, I could have ordered the NVX with other drives not subject to the free offer and thus would have passed on the free drive. If it is a cash rebate offered at the time of purchase, offer a lower rebate. I would much rather have gotten an instant $80 rebate than a $100 MIR.
For a while many manufacturers seemed to be moving in that way. Car manufacturers had honed this to a fine art. They can adjust the rebate offered through the dealers on a monthly basis, and even vary it by region. Think of the impact if you enter a slow period and you offer a two week $50, $75 or $100 rebate, deductible at the time of purchase. The company would not have to set up a laborious process of having people cram the rebate forms, copy of invoice (different for each vendor) and a copy of the product bar code which has to be cut off the box or peeled off with a blow dryer. Tons and Tons of paperwork. Shoot, you could even tailor it by vendor.
Just my opinion. I will get off the soap box now. I will close that no rebate would ever convince me to buy an NAS other than a ReadyNAS. With three of the little 4 bay guys, I guess I really stuck on them.
However, that being said, many people have apparently had problems, and I have had problems with other companies. Not to mention the Mail In Rebate (MIR) is a hassle in all cases. My suggestion is that all manufacturers should pay heed to what some do, and that is to configure an instant rebate. My first NVX was configured with a free 1TB drive from an on line retailer. At the time the drive was selling for about $90. I ordered the NVX (with free drive) and three matchin drives. The NVX and drives were shipped together.
I know that companies use probability in valuing the reserve for the rebates, because not all people will order the free drive, nor will all complete and send in the paperwork for a MIR. In the case of my NVX, I could have ordered the NVX with other drives not subject to the free offer and thus would have passed on the free drive. If it is a cash rebate offered at the time of purchase, offer a lower rebate. I would much rather have gotten an instant $80 rebate than a $100 MIR.
For a while many manufacturers seemed to be moving in that way. Car manufacturers had honed this to a fine art. They can adjust the rebate offered through the dealers on a monthly basis, and even vary it by region. Think of the impact if you enter a slow period and you offer a two week $50, $75 or $100 rebate, deductible at the time of purchase. The company would not have to set up a laborious process of having people cram the rebate forms, copy of invoice (different for each vendor) and a copy of the product bar code which has to be cut off the box or peeled off with a blow dryer. Tons and Tons of paperwork. Shoot, you could even tailor it by vendor.
Just my opinion. I will get off the soap box now. I will close that no rebate would ever convince me to buy an NAS other than a ReadyNAS. With three of the little 4 bay guys, I guess I really stuck on them.
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