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Forum Discussion
bhmstuff
Apr 02, 2016Aspirant
Netgear ReadyNas 102 Disconnects from Network
Hello everyone! I've had the Netgear ReadyNas 102 for a couple of years now I guess and haven't really had many issues with it. Recently, I've been experiencing frequent drops from the network that r...
mdgm-ntgr
Apr 04, 2016NETGEAR Employee Retired
bhmstuff can you send me your logs (see the Sending Logs link in my sig)?
bhmstuff
Apr 05, 2016Aspirant
I've followed the directions in the link provided and you should now have a copy of the logs from my device. Thanks so much for the help everyone!
- mdgm-ntgrApr 05, 2016NETGEAR Employee Retired
Thanks for the logs.
There are some network errors showing.
You could perhaps try an OS Re-install which would refresh the network adapter and reset the settings for it to default.Also could perhaps try swapping the ethernet cable with a known working one and try a different port on the router/switch. Perhaps even try a direct-connection between the NAS and your PC/Mac.
Do you have a backup?
This system came from the factory with 6.0.0 on it and has undergone several firmware updates since then. Might not be a bad idea if you have a backup to do a factory default (wipes all data, settings, everything) to get a clean setup on 6.4.2.- bhmstuffApr 11, 2016Aspirant
All,
Wanted to let you know that I performed all of the recommended maintenance actions and I haven't had a network disconnect since. Very weird indeed. I'm going to start a process of backing everything up to somewhere other than the NAS so I can restore the firmware if needed.
Thanks so much for your help... hopefully things stay stable from here on out.
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