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Forum Discussion
OldSchoolGuy
Jul 20, 2023Aspirant
Netgear ReadyNAS 314 Has Login Issues
Hi everybody, this forum is amazingly helpful. I’ve had some issues with my RN314 that I bought back in 2014 brand new, but after resolving my issue trying to delete a file (which was fixed VIA Os R...
OldSchoolGuy
Jul 21, 2023Aspirant
Alright, I have checked trying to login to a device that uses the same login method as the ReadyNAS. (What I means is that it doesn’t have its own login portal just uses the default browser type like the ReadyNAS uses). And I am able to login fine, tried refreshing the page and all is good with that device. The next thing that I am going to do is connect this to a old wifi router (while not connecting it to the LAN) and if it works fine there, then something in my network is forcing the wrong passwords to login to the unit. If it doesn’t work, then something is wrong with the ReadyNAS (hopefully the first one). I will update this post accordingly.
Sandshark
Jul 21, 2023Sensei - Experienced User
Are you addressing the NAS by IP address or name? If by name, try by IP.
If that doesn't help, try logging in from an incognito window in Chrome to make sure it's not your browser that's sending the wrong password.
- OldSchoolGuyJul 21, 2023Aspirant
Hi Sorry for the late response, I am accessing it using the NAS ip address. The good news is that isolating it off the network, and using the same problematic browser doesn’t ask me for my password twice, I’ve refreshed the page over 10 times and it isn’t glitching out. I believe something on my network is fighting with this device, but not sure what it is. It is halfway solved, as it is working but I need to connect this device to my LAN. I have over 20 devices connected to my network, and we recently factory reset our modem and started over from scratch. I’m at least happy to know that nothing is wrong with the ReadyNAS itself, but something is wrong with our network. We are moving houses anyways soon so we will be getting a real wifi router instead of a ISP provided one. I tried incognito once or twice and it was the same issue. Network is the issue, but this is the ONLY network in my house, I don’t have any more to connect to my ReadyNAS.
- OldSchoolGuyJul 21, 2023Aspirant
Seems the issue is with my IOS devices because I don’t have this issue on my Mac and windows computer. Now I need to look into what’s going on with our network. Maybe even remove all the devices off the wifi temporarily and see if the issue is okay without any devices connected, and then slowly start connecting them up and which ever plugs in and starts causing the issue is what is making the issues.
- StephenBJul 21, 2023Guru - Experienced User
FWIW, I just checked my iPhone 12 mini, which is running iOS 16.5.1(c). I have no problem accessing the ReadyNAS (also running 6.10.9) using Apple's Files app.
OldSchoolGuy wrote:
Seems the issue is with my IOS devices because I don’t have this issue on my Mac and windows computer. Now I need to look into what’s going on with our network. Maybe even remove all the devices off the wifi temporarily and see if the issue is okay without any devices connected, and then slowly start connecting them up and which ever plugs in and starts causing the issue is what is making the issues.
Do you have some devices with static IP addresses (configured on the device, and not managed by the router)? If you do, then you might have two devices trying to use the same IP address. That can create a lot of odd symptoms. Generally it works out much better if you reserve the IP addresses in the router instead.
In any event, I agree that a good path for testing would be to turn off as many devices as you can, and then see if the iOS device still has this problem. Then turn them back on a few at a time.
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