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Mjoyce1980's avatar
Mjoyce1980
Follower
Jan 02, 2019
Solved

Netgear RN104 Failed firmware update

Hey Everyone,   I have a problem with a Netgear Ready Nas RN104 Firmware version 6.1.9 due to an error "Update Image Checksum Mismatch" the drive has always failed to successfully update the firm...
Installation & Upgrade
  • Marc_V's avatar
    Marc_V
    Jan 03, 2019

    Hi Mjoyce1980

     

    Welcome to the Community!

     

    This issue has been to old but if the KB workaround is not working on your NAS it is much advisable to contact Support to intervene and resolve this issue for you since there might be underlying issues that needs to be fixed.

     

    USB Boot recovery writes new FW to the flash so this might work but if the workaround did not work then there might be other issues need to be checked. Also, if there are other issues present USB Boot might not resolve it properly and this method is primarily intended for NAS that are not booting up.

     

    It would be best to contact Support for this issue so it can be properly resolved. 

     

    Also, make sure to have a backup of your data before doing any steps so to make sure you will not have any problem restoring your data if anything goes wrong.

     

    Hope this helps!

     

     

    Regards

     

     

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Jan 03, 2019

Hi Mjoyce1980

 

Welcome to the Community!

 

This issue has been to old but if the KB workaround is not working on your NAS it is much advisable to contact Support to intervene and resolve this issue for you since there might be underlying issues that needs to be fixed.

 

USB Boot recovery writes new FW to the flash so this might work but if the workaround did not work then there might be other issues need to be checked. Also, if there are other issues present USB Boot might not resolve it properly and this method is primarily intended for NAS that are not booting up.

 

It would be best to contact Support for this issue so it can be properly resolved. 

 

Also, make sure to have a backup of your data before doing any steps so to make sure you will not have any problem restoring your data if anything goes wrong.

 

Hope this helps!

 

 

Regards

 

 

 

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