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Forum Discussion
Poland3320
Jul 05, 2024Aspirant
Netgear RN3320 not working properly
Hello, I'm having difficulties running Negear RN3320. Few days ago, SMB access to files started working very slow and I was almost immposible to read/open any files. Web interface loads very slow, ...
StephenB
Jul 05, 2024Guru - Experienced User
Poland3320 wrote:
Is it possible to switch disks between two identical RN3320 chassis without problems? Maybe RN3200 chassis has it's own OS(NAS has OS6 AFAIK) and when we connect all disks, new NAS will erase all data?
Yes. The NAS boots from the disks, and all the configuration information is stored on the disks.
However, one factor is that there is a firmware install file in the NAS flash. If the firmware in that file is newer than what is running on the NAS, then the disks will be updated to that version when the NAS boots. You should avoid that, so make a note of what firmware is currently running on the NAS. You can then make sure you install the same version on the replacement (using a scratch disk, not a disk in the array).
Note that if the firmware in the flash is older than that is on the disks, then the flash is updated from the disks That of course is ok in this situation.
Poland3320 wrote:
We's started diagnosing the problem. All 12 disks are ok, no errors, no S.M.A.R.T errors.
Network cables are fine too, no CRC, retransmissions etc.
The absence of S.M.A.R.T errors is not enough to confirm that the disks are ok. Have you downloaded the full log zip file, and looked for errors there?
Also, do you have a backup of the data on the NAS?
.
Poland3320
Jul 08, 2024Aspirant
Thanks for the quick reply.
Poland3320 wrote:
We's started diagnosing the problem. All 12 disks are ok, no errors, no S.M.A.R.T errors.
Network cables are fine too, no CRC, retransmissions etc.
The absence of S.M.A.R.T errors is not enough to confirm that the disks are ok. Have you downloaded the full log zip file, and looked for errors there?
Also, do you have a backup of the data on the NAS?
I've done surface and S.M.A.R.T tests. All went fine.
I don't have any logs. I can access NAS only via SSH.
Are there any commands to download logs and backup configuration?
Thanks
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