NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New Pro 6 with "DDB18 power is out of normal range" error
I've just purchased a Pro 6 and I'm getting the following error: DDB18 power is out of normal range [expected: 1.80 current: 1.90]. I updated to the latest firmware (4.2.17) and did a system r...
Hi,
The supplier is http://www.scan.co.uk/ - Scan computers. I've had great service in the past from them as well. They are also now quoting 3/5 days average turnaround for RMAs. So it looks like a week for the RMA even though it was DOA :-(
I'm contrasting this with a laptop drive that failed for me on Monday. With a local supplier turnaround time was an hour. I was hoping that with a business class product (ReadyNas Pro 6 is business class right?) I'd get better service.
Oh well. You live and learn.
The supplier is http://www.scan.co.uk/ - Scan computers. I've had great service in the past from them as well. They are also now quoting 3/5 days average turnaround for RMAs. So it looks like a week for the RMA even though it was DOA :-(
I'm contrasting this with a laptop drive that failed for me on Monday. With a local supplier turnaround time was an hour. I was hoping that with a business class product (ReadyNas Pro 6 is business class right?) I'd get better service.
Oh well. You live and learn.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
