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Forum Discussion
New Pro 6 with "DDB18 power is out of normal range" error
I've just purchased a Pro 6 and I'm getting the following error: DDB18 power is out of normal range [expected: 1.80 current: 1.90]. I updated to the latest firmware (4.2.17) and did a system r...
How kind of them.
Of course different retailers do have different policies. I'm not sure that Netgear's RMA process would have been much faster. Of course it is always nicer to do business with a local vendor, but unless you are in a major city, regardless of country, it is unlikely you would have a local vendor that carries ReadyNAS units. It does sorta take the bloom of the new toy though.
I have a friend who purchased a refurbished laptop through a major online vendor here in the U.S. and he complained to me that it was exceedingly slow. I looked at it and it was dog slow. I was suspicious of the hard drive, so I cloned it onto a spare I had. Voila, the laptop performed up to specs. He has been going back and forth with the vendor because they didn't want the whole laptop returned, they were just going to send him a new HD. He has been waiting for two months. Of course he is up and running (with my HD).
Of course different retailers do have different policies. I'm not sure that Netgear's RMA process would have been much faster. Of course it is always nicer to do business with a local vendor, but unless you are in a major city, regardless of country, it is unlikely you would have a local vendor that carries ReadyNAS units. It does sorta take the bloom of the new toy though.
I have a friend who purchased a refurbished laptop through a major online vendor here in the U.S. and he complained to me that it was exceedingly slow. I looked at it and it was dog slow. I was suspicious of the hard drive, so I cloned it onto a spare I had. Voila, the laptop performed up to specs. He has been going back and forth with the vendor because they didn't want the whole laptop returned, they were just going to send him a new HD. He has been waiting for two months. Of course he is up and running (with my HD).
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