New ReadyNas 312/314/316?

As a very long-time owner of a ReadyNAS NV I've been thinking about upgrading to something more modern for a few months now, and despite the all-but-complete abandonment of these support forums by Netgear personnel, I've dutifully come back every week or so, to see if anything new was being announced. Lo and behold today there is an entirely new range of ReadyNAS devices, the 316 looking perfect for my needs (a 318 would have been preferred but I could always add an expansion box later, it seems). HOWEVER, there is absolutely no way I am going to spend that sort of money on a device from Netgear if their current amount of activity on this forum is indicative of Netgear's intended level of end-user support moving forward...

I'm also concerned that the mere handful of posts in this thread - the first that I can see talking about an exciting new range of boxes - indicates that the once-enthusiastic user base has all but abandoned ReadyNAS partly due to Netgear's apathetic interest.

So, the big question is, do I stick with Netgear or, like the majority of people I know with NAS needs, switch over from ReadyNAS to Synology?

I guess Netgear's response to this post (presumably, now they have a bunch of new devices, they'd be stupid not to ramp up support again and make amends for their past failures) will be a good test to help determine that decision. Over to you, Netgear... Do you want my money?