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New USB external disk WD 8 TB does not connect
Hello,
I have a 5 year old RND314 thajt works well and I have just bought a new WD My Book 8 TD external disk for backkup. Previousl I have WD 4 TB. The new externa disk I have tested with my Mac and works. Connected to the NAS it does not communicate. Tried both the front USB 2.0 and the rear USB 3.0 jackets. Also tried reformat the new USB disk on the Mac to ExFAT but did not help. Any idea?
When the external USB disk is connected it actually blocks the start-up. Never comes "booting" in the small window of the NAS. What can be wrong? This USB disk not compatible or what?
I run the latest firmware OS 6.10.4 by the way.
Thanks for your help
The problem is that the NAS doesn't support exfat. https://kb.netgear.com/7009/ReadyNAS-OS-6-USB-Port-use
NTFS is the best option if you use a PC. Though I think with a Mac, you'd either need access to a Windows system, or get a third-party package that will let you do the formatting on a Mac.
16 Replies
The problem is that the NAS doesn't support exfat. https://kb.netgear.com/7009/ReadyNAS-OS-6-USB-Port-use
NTFS is the best option if you use a PC. Though I think with a Mac, you'd either need access to a Windows system, or get a third-party package that will let you do the formatting on a Mac.
janpeter1 wrote:When the external USB disk is connected it actually blocks the start-up. Never comes "booting" in the small window of the NAS. What can be wrong?
These disks comes with various additional software on a dedicated bootable partition - which is bootable on industry standard x86 based systems what the RN are under the hood. To my knowledge, the ReadyNAS should boot from the external USB only using a defined process for recovery - and even a non-recognized file system should not cause this. StephenB any insight on this?
I have difficulty to buy the idea that ReadyNAS should try to boot from the external USB - but something like that may actually happen.
As I wrote in the later part I did format the disk from the Mac with ExFAT and thought that would help, but did not.
Try to look up some PC and do NTFS there and see if that helps.
Thanks
Just formatting the obvious "big" storage partition alone might not help. This would require removing any partitions most likley hidden, then add one single partition and format again. The Windows 10 disk/partition manager does allow this.
schumaku wrote:
janpeter1 wrote:
When the external USB disk is connected it actually blocks the start-up. Never comes "booting" in the small window of the NAS. What can be wrong?
These disks comes with various additional software on a dedicated bootable partition - which is bootable on industry standard x86 based systems what the RN are under the hood. To my knowledge, the ReadyNAS should boot from the external USB only using a defined process for recovery - and even a non-recognized file system should not cause this. StephenB any insight on this?
I haven't played much with USB drives connected to my ReadyNAS - so I am not sure on this.
I know that the latest BIOS for the RN516 allows it to boot from USB (including NAS USB recovery) without the need to go through the normal USB recovery process. It wasn't true on the early models, but I don't know if there were intermediate ones that act the same. The same isn't true for all ReadyNAS but may be on the 314. I have no idea if Netgear asked for that change, or if came without them knowing (since they don't make the motherboard BIOS themselves).
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