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Forum Discussion
No volume exists
ReadyNas 104 version 6.10.0
Tried to access data and cannot get to anything, opened UI to get a message Remove inactive volumns to access disks 1,2,3,4
Recent log entries show
ay...
Hi pzh20
RAID got out of sync and needs to be rebuilded/mounted back. I would advise contacting Support so they can escalate the case and have it resolved.
You can login to my.netgear.com to create a case.
Hope this helps!
Regards
My device is out of support. Is there any way I can do this myself?
Regards
Pete
pzh20 wrote:
My device is out of support.
If you are the original purchaser, you still have access to paid support (though it is not free). Perhaps ask for per-incident support.
pzh20 wrote:
Is there any way I can do this myself?
If you are familiar with linux (and RAID), you could access the NAS with ssh and attempt to repair it yourself. This isn't a good time to acquire these skills (you risk data loss), and if you do attempt to fix it with SSH, then Netgear might deny you paid support. https://kb.netgear.com/30068/ReadyNAS-OS-6-SSH-access-support-and-configuration-guides
If you can connect all the drives to a Windows PC (either USB or SATA), you could also try ReclaiMe RAID recovery software. That is expensive - though there's a chance here that you will end up needing Data Recovery anyway. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
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