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ReadyNAS 314 No volumes exist
Hello,
I have a ReadyNAS 314 with firmware version 6.10.8.
Suddenly I was not able anymore to access the data stored in the NAS.
When logging in via web interface to the control panel of the NAS I see the following popup message. This issue was probably caused by a power outage that happened some weeks ago.
I saw different posts about the same issue and, as suggested, I tried to contact the official support, but they said that they can't provide support for this old ReadyNAS. I saw some other posts with some commands to execute via SSH, but, to my understanding, my logs are different.
I don't have any backup of the data stored on the NAS.
Can someone help? Thanks!
Hi StephenB,
thank you for your answer.
Following the advice of a friend that works in IT, I logged in via SSH and then executed these two commands:
mdadm --assemble --really-force /dev/md127 /dev/sd[abcd]3 mount /dev/md127 /dataBy doing so I was then able to see my data again, but one disk was still marked red as in the screenshot below.
I then proceeded to format that disk and now the NAS is resynching.
So it seems that the problem is solved.
Thank you anyway for your availability.
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Hi StephenB,
thank you for your answer.
Following the advice of a friend that works in IT, I logged in via SSH and then executed these two commands:
mdadm --assemble --really-force /dev/md127 /dev/sd[abcd]3 mount /dev/md127 /dataBy doing so I was then able to see my data again, but one disk was still marked red as in the screenshot below.
I then proceeded to format that disk and now the NAS is resynching.
So it seems that the problem is solved.
Thank you anyway for your availability.
StephenB I would love your help. I can no longer access my stored data at all - in the past, when I logged in as admin, I used to see my route directory and all stored data. Now it just takes me to the netgear product page and I cannot see any of my data or manage it. I am concerned that I have lost access to it but my home users can still see it from their devices (but not manage it). If you can help me find it at a convenient time, I would be grateful. I am not very tech savvy. Thank you
Alira wrote:
I can no longer access my stored data at all - in the past, when I logged in as admin, I used to see my route directory and all stored data.
It sounds like you were logging in via ReadyCloud - which is now shut down.
Try accessing the NAS web admin interface directly by browsing to https://nas-ip-address/admin (using the real NAS IP address). You will get a security warning in the browser that you will need to click through.
There are a couple of ways to find the IP address if you do not know it.
- it is displayed on the LCD panel interface of the RN314
- you can find it in your router's attached device list
- If you have RAIDar installed, it can find the NAS
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