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Forum Discussion
No Volumes Exist - please help
Last night, I received several notices that my hourly scheduled backups for my MacBook to my ReadyNAS 214 were not completed.
This morning and this afternoon I played music from the music folder on the ReadyNAS to my Sonos system.
Late this afternoon, I decided to tackle the incomplete backup issue on my laptop and could still connect to the NAS, so I thought it was an Apple issue.
Prior to calling Apple for tech support, I decided to check to see if there were any updates and went ahead and updated my iOS from Sonoma to Sequoia. I could still see the NAS in my Finder Locations.
I then tried a backup to the NAS and was still unable to complete the backup so I called Apple. The tech member I spoke with said it was a ReadyNAS issue and to contact Netgear.
Before calling Netgear I decided to login to the NAS, initially everything looked fine, but there was an update to be done, so I went ahead and did that update to 6.10.10. The system then rebooted. I can still see the NAS in my Finder Locations on my MacBook.
I looked at the NAS logs and yesterday afternoon there was an error:
Dec 04, 2024 05:19:27 PM | Volume: The volume data encountered an error and was made read-only. It is recommended to backup your data. |
Now, I cannot play music even though I can see the album artwork and song lists on my Sonos. Have I lost everything?
The status of the unit is ‘healthy.’
2 Replies
mn214 wrote:
I looked at the NAS logs and yesterday afternoon there was an error:
Dec 04, 2024 05:19:27 PM
Volume: The volume data encountered an error and was made read-only. It is recommended to backup your data.
Have I lost everything?
Maybe.
Try downloading the full log zip file from the logs page. There is a lot of info in there - if you need help analyzing the logs, then you can upload the full zip to cloud storage, and then PM me a download link (using the envelope icon in the upper right of the forum page). Make sure the link permissions are set so anyone with the link can download.
It's best not to post the link publically, so don't do that.
Do you have any experience using the linux command line interface?
Do you have a backup of the files?
mn214 wrote:
Before calling Netgear
Not much point to calling them. They've exited the NAS business, and no longer offer support contracts for your NAS. I only know of one person who's managed to get support over the past couple of years.
Good morning and thank you for your response Stephen,
I've sent you a pm with the zip file of the logs. I have backups of all the data I'm most concerned about.
I'm not familiar with Linux, although I started using computers when we had to write commands, I can get comfortable quickly. Cheers, M.
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