Not many people post the solutions on here.

Another aspect is that lots of people with problems clearly haven't taken the time to even look at the existing knowledge database or the manual. Reposting solutions to the same problems over and over (possibly with some mis-information mixed in) is probably not that useful. And if the problem was solved by tech support, the poster usually doesn't know exactly what was done.

As far as the v2 goes, the fact that it is brand new means that there aren't that many folks here that have one, so obviously there will be less community help. Though we are already seeing a lot of confusion over whether a Duo is a v1 or v2. It might have been better if Netgear had branded the new ARM line more distinctly.

I think it is always the case that some people in the community are more active in helping than others. This is a very active forum, just keeping up with the posts takes a fair amount of time. I agree with onesell that It is great that there is a reasonably large "hardcore" group that is willing to help out.