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Forum Discussion
NV+ PSU failure case #17627270
Hello, and happy new year
I'm an happy french NV+ user since 2007, and recently my NV+ (no more under waranty) started to have problems :
2 week ago, the HDD n°2 (on 4) started to indicate some bad blocks.
1 week ago, the smart test failed on the same drive, wich is under the seagate 5 years waranty, so i removed it to send it to seagate for repair.
Yesterday, the NV+ failed to boot : no LCD and no LED (only the power LED who flash briefly after powering on the first time after pluging in).
My serial n° 000DA2012BC3 seems to be into the "bad psu" serie, I opened an online support ticket this morning, but i'd like to know if there is something else i can do.
Thanks in advance.
I'm an happy french NV+ user since 2007, and recently my NV+ (no more under waranty) started to have problems :
2 week ago, the HDD n°2 (on 4) started to indicate some bad blocks.
1 week ago, the smart test failed on the same drive, wich is under the seagate 5 years waranty, so i removed it to send it to seagate for repair.
Yesterday, the NV+ failed to boot : no LCD and no LED (only the power LED who flash briefly after powering on the first time after pluging in).
My serial n° 000DA2012BC3 seems to be into the "bad psu" serie, I opened an online support ticket this morning, but i'd like to know if there is something else i can do.
Thanks in advance.
14 Replies
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- Keep us advised how it is going.
- I received the replacement unit yesterday, put the disks inside, and all is up and running.
I just have to find the time to send the defective one back.
Many thanks to the netgear support ! gmargaro wrote: I just have to find the time to send the defective one back.
Make the time! If it's not returned to them within X days they will charge you for the replacement.- I know. I'll send it saturday.
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