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Forum Discussion
NV+ (v1) PSU died
Hi ReadyNASians, So my faithful NV+ died a few days ago due to the PSU overheating. I was greeted with the familiar smell of melted PCB components and found my ReadyNAS powered down and unable to p...
So i updated the ticket at around 11.40 UK time.
Had a call about an hour later from Netgear in Kuala Lumpa, which diverted to voicemail; was sent an email by Joseph from Level 2 support at the same time, saying a replacement had been authorised. :)
Joseph called back an hour later to check delivery details.
Replacement PSU should arrive on Tuesday.
Great customer service.
Thanks Netgear ( and StephenB!)
SF
Had a call about an hour later from Netgear in Kuala Lumpa, which diverted to voicemail; was sent an email by Joseph from Level 2 support at the same time, saying a replacement had been authorised. :)
Joseph called back an hour later to check delivery details.
Replacement PSU should arrive on Tuesday.
Great customer service.
Thanks Netgear ( and StephenB!)
SF
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