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Forum Discussion
Pezman
Jun 11, 2012Aspirant
Pioneer Pro - CPU Fan Replacement (case:18753339)
Hello, I have a Readynas Pioneer Pro Business Edition. I've owned it for 3 years, and just discovered that it is from "Batch 1" which means my CPU fan has been running at 4,400 RPM for the last thre...
mdgm-ntgr
Jun 11, 2012NETGEAR Employee Retired
The warranty on the Pro Pioneer (RNDP600E-100) is 3 years. The Pro Business Edition (RNDP6000-100) has a 5 year warranty. Which one do you have?
If the NAS is still under warranty it would be best to open a support case and get a chassis replacement via RMA. I don't know if they'd approve an RMA beyond this period for a fan failure because of the issue described in the Service Action but you could always ask.
If the NAS is still under warranty it would be best to open a support case and get a chassis replacement via RMA. I don't know if they'd approve an RMA beyond this period for a fan failure because of the issue described in the Service Action but you could always ask.
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