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Forum Discussion
Problems configuring email alerts with Microsoft outlook (Code: 47007020002)
Hi all,
I seem to be having a problem with setting up alerts on a RN316 (6.10.3) which has had a factory reset performed on it.
- So in Settings > Alert I click on the Sign in with Microsoft button.
- I then login into Microsoft account successfully
- A screen pops up saying "Cloud Storage requires the following permission... Please verify this is your NAS before proceeding."
- I click on the Agree button. (So obviously I have authenticated successfully.)
- A little wheel spins
- I get error:
Failed to request security token from server. Check your Internet connection, DNS Settings, or proxy settings.
| Failed to request security token from server. Check your Internet connection, DNS Settings, or proxy settings. Code: 47007020002 |
So obviously it's not an internet connection / DNS / proxy setting issue.
Any suggestions?
Can I configure this manually?
3 Replies
Have you tried reconfiguring using a different browser or by clearing the browsing data first?
Thanks as always Sir.
Yes I did. Did not work. :(
In the end I just manually configured the SMTP gateway stuff below that Microsoft/Google button.
So email alerts are working
Thank you for the reply, so configuring it automatically via the Microsoft button fails but manually configuring it works? Am I right? But you are trying to use an outlook account right?
Have you also tried using a Google account?
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