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albback's avatar
albback
Aspirant
Jul 26, 2018

problems

i have a readynas 102,firmware 6.4.0,when i click on locate its supposed to make the lights blink and it doe`s not.have i the latest firmware?

when i click on admin,it comes up with user/pass login,when i put it in it says no login has been set for this account,so i cannot log into my ready nas,i cannot even go into set up in raidar,is their any other way i can log into my nas box

thanx

confused Alan

18 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi albback,

     

    Have you tried using the default username and password, which is admin and password

     

    The firmware of your NAS is actually out of date. The latest firmware is already on 6.9.3. You may want to update the firmware to the latest once you are able to login to the admin page. Please note that for RN102, you must not be update directly to 6.9.x from 6.3.x or older firmware. The NAS must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then onto 6.9.x.

     

    Regards,

    • albback's avatar
      albback
      Aspirant

       

      sorry,the default user/pass does not work.what about,if i reinstall the os ,is there a way so i don`t loose my data .as i would do with a factory reset,the only thing i can do is browse my folders..i would hate to loose data

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi albback,

       

      You will not lose your data when you do an OS re-install. It only resets some settings on your NAS, such as Internet protocol settings and the administrator password, to defaults. Please check this link for the steps on how to access the boot menu and select the OS reinstall option.

       

      Regards,

      • albback's avatar
        albback
        Aspirant

        does that mean my user/pass would be admin/password and is it easy to reinstall os also i only have ond drive in the bay

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