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dapo's avatar
dapo
Follower
May 29, 2018

psu in netgear 3312 permanent amber light and buzzing sound

good day,

just got a new netgear readynas  rr3312 after unboxing and powering i got a permanent amber light at the back of the chassis where the psu's 2 are installed on the extreme left of the psu's serious not stop buzzing sound supressed only after pressing an alarm button at the back.

model-rr3312G0, firmware-6.9.3,os readynas 6.0 plus System: Power supply PSU 2 in enclosure Internal is offline.

2 Replies

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi dapo,

     

    Welcome to the Community!

     

    Have you tried shutting down the system and then remove and re-insert the PSU2? You can also try inserting the PSU2 to the PSU1 slot and see if the issue will still follow. 

     

    Regards,

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi dapo,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

       

      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
       
      The Netgear community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,