putname+14

What firmware are you running?

 

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stiperseeker wrote:

I have a support contract that I paid for but there is no place on under MYNETGEAR to open a ticket.

 

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Does this guide help?  https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/Nighthawk-EX8000-NO-SUPPORT-AVAILABLE-AFTER-REGISTERING/m-p/1641893#M26034

 

If not, try emailing customer.service@netgear.com

 

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stiperseeker wrote:

the RN104 is no lame it doesn't support LACP. 

The RN104 does support LACP. But the JGS516PE doesn't (according to page 6 of the datasheet here: https://www.netgear.com/images/datasheet/switches/Gigabit_Ethernet_Smart_Managed_Plus_Switches_DS.pdf )

 

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stiperseeker wrote:

Can I get it help restoring it and getting the LAG working?

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Does it boot if you disconnect one of the ethernet cables?

 

If not, you could do an OS reinstall.  That will reset the password to password, reset the NIC back to the factory default (DHCP, no bonding,etc), and turn volume quota off. Instructions are on pages 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

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stiperseeker wrote:

I have a support contract that I paid for but there is no place on under MYNETGEAR to open a ticket. The system doesn't recognize that I have this option.

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Potentially a browser and/or service platoform issue - you need Netgear for assistance.  ChristineT  Christian_R 

 

stiperseeker wrote:

Anyway, I tried unabling Link Aggregation on my RN104 connecting it to a JGS516PE. I set it up for Round Robin since the the RN104 is no lame it doesn't support LACP. 

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Not sure what advantage you expect from a link aggregation beyond of the link redundancy - the RN104 is ways of the performance to reach a single 1 GbE link bandwidth.

 

The ReadyNAS® 100 Series Network Attached Storage (NAS) RN102/104 Data Sheet does list ...

...

• Port Trunking (balanced round robin, active
backup, balance xor, broadcast, 802.3ad
link aggregation LACP, transmit load
balancing, adaptive load balancing)
• Hash Types IEEE 802.3ad LACP or XOR
(Layer 2, Layer3, Layer 4)
...

...and the What are bonded adapters and how do they work with my ReadyNAS OS 6 storage system? KB entry does include the Desktop Home systems (like the RN102/RN104), too.

 

The limitation in your set-up - beyond the basic RN104 itself - might be the JGS516PE which does only allow configuring a static LAG, no dynamic LACP.

 

stiperseeker wrote:

When I had everything configured and bonded the two ehter ports on the RN104, it locked up and now only shows the putname+14 error on the LCD.

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When doing a cold power restart, does the system recover (with just one GbE link plugged to avoid any other possible issues)? 

There were various issues around link aggregation on the ARM based ReadyNAS since the intro of 6.9.1 plus some versions.

 

Was the firmware up2date before enabling the LAG on the ReadyNAS?

 

Hi stiperseeker - Please send me a PM with the email address linked to your MyNETGEAR account and I can have this looked at. 

 

~Christian