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Forum Discussion
davidburchett52
Jan 18, 2019Tutor
No volume exists
Hi,
I have a Readynas RN10400 with firmware version 6.9.4
It has 4 x Seagate NAS ST3000VN000 disk drives orginally X-RAID but since issue the system shows RAID 5 and zero free space.
...
- Jan 18, 2019
Hi davidburchett52,
You may download the logs and upload it to a file sharing site then PM me the download link. We may be able to check what would cause the volume to become inactive.
I also agree with @StephenB that it will be best to contact NETGEAR support so they can assist you in finding what caused the issue and with the data recovery as well.
Regards,
StephenB
Feb 25, 2019Guru - Experienced User
davidburchett52 wrote:
- The system is reporting a high uncorrectable error count [2352] on one disk - Should I try and fix, replace or run any tests on this disk before or after the reset?
I wouldn't use a disk with this error count (and I wouldn't attempt to "fix" it either").
Personally I'd replace it with the NAS powered down, and do the reset using the boot menu.
davidburchett52 wrote:
- Do you know of any gotcha's when it comes to performing a factory rest on this device/OS version?
No. The procedure is documented on pages 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
davidburchett52
Feb 26, 2019Tutor
Might be a gotcha when doing a factory reset for this model/OS afterall...
Following the factory reset the front panel is showing the message "putname+14" and the power button is unresponsive!
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