Forum Discussion

Tutor

Jul 24, 2021

Solved

readynas 314 stopped updating antivirus

Hello all i noticed anti virus definitions were not updated on my ready nas 314 since 6/14/2021. i searched some posts and could not get to a solution that works for me. firmware 6.10.5 hotfi...

HansRL
Jul 25, 2021
@ aniraghome ,

I will try to write down what to do :-)

1) enable SSH on your NAS (can be done via the gui: system-tab and option setting)
2) on your PC install WINSCP
3) FILE-PROTOCOL: SCP   ;   HOST NAME: IP-address of your NAS    ;   PORT NUMBER: 22    ;   USER NAME: ROOT   ;
      (your ROOT-password is the same as your ADMIN-password)    ; click LOGIN
4) similar to EXPLORER go to directory:   /var/lib/clamav/
5) right-click the members (antivir;bytecode;daily;main;mirrors) and choose DOWNLOAD AND DELETE
put/save them somewhere on your PC
6) change or go to directory: /etc/clamav/
7) right-click on member freshclam.conf and choose EDIT
8) click after "ReceiveTimeout 120" and hit ENTER
    copy/past "TestDatabases false"
member should look like below:
DatabaseOwner root
LogSyslog true
LogFacility LOG_LOCAL6
Debug false
MaxAttempts 5
DatabaseDirectory /var/lib/clamav
DNSDatabaseInfo current.cvd.clamav.net
ConnectTimeout 120
ReceiveTimeout 120
TestDatabases false
ScriptedUpdates true
CompressLocalDatabase false
Bytecode true
NotifyClamd /etc/clamav/clamd.conf
OnErrorExecute /usr/bin/clamav_event -s 1
OnUpdateExecute /usr/bin/clamav_event -s 0
Checks 2
DatabaseMirror database.clamav.net
DatabaseMirror db.cn.clamav.net
DatabaseMirror db.tw.clamav.net
9) close window in which your are editing freshclam.conf (save it of course)
10) restart your NAS

Hopes this will solve your issue

StephenB

Guru - Experienced User

Jul 24, 2021

aniraghome wrote:
i have not done 1 & 2 you mentioned. i am not familiar on how to perform these.

They both require use of ssh, and some knowledge of linux.

You could alternatively contact paid netgear support via my.netgear.com.

One question is whether you actually need AV on the NAS. If the PCs that upload files have their own AV software, then you might not need it. If that's the case, you could just disable it.

HansRL

Apprentice

Jul 25, 2021

@ aniraghome ,

I will try to write down what to do :-)

1) enable SSH on your NAS (can be done via the gui: system-tab and option setting)

2) on your PC install WINSCP

3) FILE-PROTOCOL: SCP ; HOST NAME: IP-address of your NAS ; PORT NUMBER: 22 ; USER NAME: ROOT ;
(your ROOT-password is the same as your ADMIN-password) ; click LOGIN

4) similar to EXPLORER go to directory: /var/lib/clamav/

5) right-click the members (antivir;bytecode;daily;main;mirrors) and choose DOWNLOAD AND DELETE
put/save them somewhere on your PC

6) change or go to directory: /etc/clamav/

7) right-click on member freshclam.conf and choose EDIT

8) click after "ReceiveTimeout 120" and hit ENTER
copy/past "TestDatabases false"
member should look like below:

DatabaseOwner root
LogSyslog true
LogFacility LOG_LOCAL6
Debug false
MaxAttempts 5
DatabaseDirectory /var/lib/clamav
DNSDatabaseInfo current.cvd.clamav.net
ConnectTimeout 120
ReceiveTimeout 120
TestDatabases false
ScriptedUpdates true
CompressLocalDatabase false
Bytecode true
NotifyClamd /etc/clamav/clamd.conf
OnErrorExecute /usr/bin/clamav_event -s 1
OnUpdateExecute /usr/bin/clamav_event -s 0
Checks 2
DatabaseMirror database.clamav.net
DatabaseMirror db.cn.clamav.net
DatabaseMirror db.tw.clamav.net

9) close window in which your are editing freshclam.conf (save it of course)
10) restart your NAS

Hopes this will solve your issue

aniraghome
Tutor
Jul 26, 2021
HansRL
i was about to follow these steps and while i logged in i suddenly got a pop up that the AV scanner definition was updated and has a ver #. went back to the overview screen now the AV status is green with todays date.
i will watch out to see tomorrow whether AV definitions update automatically.

i really appreciate you providing this detailed information Thank you. i am going to copy this and keep this handy.