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Forum Discussion
sebastianci
May 03, 2020Aspirant
RN104 not recognizing Seagate Exos 7E8 8TB
Hi My setup: RN104 bay 1 4TB WDC WD40 EFRX- 68WTONO bay 2 6TB ST6000NE0023-2EX110 bay 3 4TB WDC WD40 EFRX- 68WTONO bay 4 6TB ST6000NE0023-2EX110 X-RAID, RAID 5, Firmware 6.10.3 I have tried to...
- Jun 05, 2020
sebastianci wrote:
What is the conclusion, is EXOS 7E8 8TB are just bad ? From your experience do you see more issues with these than any other disks?
Thinking if it is worth buying another one? If true what you recommend for 8TB?
I haven't seen many posts here on the EXOS. Generally people seem happy with Seagate NAS-purposed (IronWolf) and enterprise class drives. DM drives aren't good choices (older ones had high failure rates in RAID, and some newer ones are SMR).
Generally I've gone with Western Digital, and I have sometimes received drives that were dead-on-arrival. So getting a dead drive is a bit unusual, but it does happen. There's no way to tell if that was due to a manufacturing defect, or if the drive was somehow mishandled during shipment.
Since you just purchased, I suggest simply exchanging it with the seller for another EXOS. Then you get a new drive with full warranty. If you do an RMA with Seagate you'll get a recertified drive with a much shorter warranty.
SamirD
May 31, 2020Prodigy
Any news on how this went? I have an 8TB Exos too. :)
sebastianci
Jun 05, 2020Aspirant
HI
Sorry for late update .
StephenBbig thanks to you, the disk was faulty, it was not recognized in any other PC, returned it and got full refund. I would never expect enterprise grade disk to be sold faulty ( you expect enterprise to be extra tested but there you go)
SamirDHi, are you having problems with the disk? I wonder if it is wise decission to go fo the same disk again?
Thanks
Sebastian
- SamirDJun 05, 2020Prodigy
I got my drive open box and crystal disk said it has issues, but it passes wd's tests fine and I'm running seagates on it now. It's an intermittent failure I think as I hear what sounds like the 'click of death' and then goes away. Luckily full warranty so if I have to rma it I will.
And I just saw the results of telling it to do an 'erase' in seatools and it failed. I'm running a 'long generic' test on it now and will expect that to fail too. That will convince me that it's bad so rma time in the morning. :)
- StephenBJun 05, 2020Guru - Experienced User
SamirD wrote:
And I just saw the results of telling it to do an 'erase' in seatools and it failed. I'm running a 'long generic' test on it now and will expect that to fail too. That will convince me that it's bad so rma time in the morning. :)
FWIW, I've had bad drives that passed the long test, and failed the erase tests (and also the other way around). I'd rma it even if it passes the non-destructive test.
- sebastianciJun 05, 2020Aspirant
What is the conclusion, is EXOS 7E8 8TB are just bad ? From your experience do you see more issues with these than any other disks?
Thinking if it is worth buying another one? If true what you recommend for 8GB?
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