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adonf06's avatar
adonf06
Aspirant
Nov 28, 2025

Password not recognized on satellite RBE970

I can't connect to the satellite, even after a factory reset and resynchronization.

Neither "password" nor the original password on the label works. Any ideas?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    does  power cycle of the RBR and RBS get the password set on the RBS from the RBR?

     

    Try turning off the RBS. Remove the RBS from the RBRs web page. Power ON the RBS and press the reset button unit the back LED turns red. Release set button. Wait about 1 -2 minutes and re-add the RBS using the RBRs Add Satellite feature on it's web page. Follow instructions. Might have the RBS in same room as the RBR while you do this. 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    adonf06 wrote:

    Neither "password" nor the original password on the label works.

    When a satellite is connected as part of a system, the router communicates the web administration password to the satellite.

    During initial setup, the user is prompted to change the administration password from "password" to something more secure.

    This is what should be used to access the web interface of the router and every satellite.

     

    The password printed on the product label is the WiFi access password.

     

    When WiFi routers ship from the factory, they can be used "as is" as long as the Internet Service Provider (ISP) does not require a user name/password for connection.
    i.e.

    • Take the parts out of the box.
    • Plug them in and turn them on.
    • Use the WiFi name/password printed on the label to connect.
    • Done!

     

    From the WiFi systems in my neighborhood, it is obvious that is exactly what a log of people actually do.  In my case, every time I replace a WiFi system with a new one, I change the WiFi credentials to march the old one.  This means:

    • All of my WiFi devices connect automatically without any effort on my part, and
    • If I decide to unplug the new WiFi and "go back" to the previous system, all my devices connect automatically.