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Forum Discussion
sebastianci
May 03, 2020Aspirant
RN104 not recognizing Seagate Exos 7E8 8TB
Hi My setup: RN104 bay 1 4TB WDC WD40 EFRX- 68WTONO bay 2 6TB ST6000NE0023-2EX110 bay 3 4TB WDC WD40 EFRX- 68WTONO bay 4 6TB ST6000NE0023-2EX110 X-RAID, RAID 5, Firmware 6.10.3 I have tried to...
- Jun 05, 2020
sebastianci wrote:
What is the conclusion, is EXOS 7E8 8TB are just bad ? From your experience do you see more issues with these than any other disks?
Thinking if it is worth buying another one? If true what you recommend for 8TB?
I haven't seen many posts here on the EXOS. Generally people seem happy with Seagate NAS-purposed (IronWolf) and enterprise class drives. DM drives aren't good choices (older ones had high failure rates in RAID, and some newer ones are SMR).
Generally I've gone with Western Digital, and I have sometimes received drives that were dead-on-arrival. So getting a dead drive is a bit unusual, but it does happen. There's no way to tell if that was due to a manufacturing defect, or if the drive was somehow mishandled during shipment.
Since you just purchased, I suggest simply exchanging it with the seller for another EXOS. Then you get a new drive with full warranty. If you do an RMA with Seagate you'll get a recertified drive with a much shorter warranty.
SamirD
Jun 13, 2020Prodigy
Sounds like you got a second bad drive that sounds like it's mine, lol. (Can't be though since Seagate hasn't gotten mine yet. :))
I would simply exchange it again if you're running it straight sata in a computer and are running into these issues, even if intermittent.
sebastianci
Jul 02, 2020Aspirant
Case confirmed by CCL: SECOND FAULTY EXOS drive in a row! I will get full refund. It looks at least for this line of drives quality control of Segate is poor. I will not be going for exos anymore, thanks for help.
- SamirDJul 10, 2020Prodigy
Hey, it's not just you! My replacement 8tb sounded like it was crunching when I first powered it up in a drive dock to see if it would spin up. This wouldn't happen if they wouldn't just use the same box as it comes in off the pallet. A pallet of drives like this will survive bumps, but shipping individual units that will be thrown--no way!
While I was waiting for my 8TB, I found a deal on a 12TB exos. Works like a charm on 4.2.28 showing 0% of 10TB used on the front page, and showing 11176GB in health status as well as "11,885,420,335,104 bytes free". :) Can't wait to get my other drive back and pair it with this one and see what happens. :D
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