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Forum Discussion
Astra03
Jul 24, 2020Star
RN214 Failing to Update Antivirus
Hi, For the past week I have been getting a daily alert "System: Antivirus scanner definition file update failed due to download failure. Check your Internet connection." I have found a number of o...
StephenB
Jul 26, 2020Guru - Experienced User
StephenB wrote:
You might also want to try a small antivirus scan. clamscan -r -v --debug /data/sharename should do it. Choose a small share.
Actually leave out the --debug on this one. It will generate a lot of output.
Astra03
Jul 27, 2020Star
Well now, this is interesting.
Yesterday evening, (Sunday 26th), I decided to reboot the NAS and also then stop and restart the AntiVirus in the ReadyNAS' GUI - I had previously tried just rebooting the NAS a few times as this had been found to work for some users, although temporarily. The AV did not immediately try to update itself, so I forced it manually with "freshclam". This evening, (Monday 27th), I noticed that I had not received the now daily "AV download failed" email, so I logged on to the ReadyNAS and found that it had updated itself - for the first time in over a week!
Obviously, what I don't know is whether my actions caused this to happen, or something external has changed in the past 24 hours or so? I'm now going to monitor it daily to see what happens.
I did not get a chance to try out your final suggestions, but if nothing else I have learnt a few new Linux commands, (New to me anyway), so thanks for that!
Paul
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