NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN214 Failing to Update Antivirus
Hi, For the past week I have been getting a daily alert "System: Antivirus scanner definition file update failed due to download failure. Check your Internet connection." I have found a number of o...
Astra03 , and others,
Did you refer to the text below?
Ok, I can read but don’t understand what to do.
This is far above the knowledge I have.
I know a lot on occupational safety but nothing on software, I am a simple user.
So, who can help me?
Apprentice
2020-07-29 01:03 AM
Re: Antivirus scanner definition file update failed
That's why I added FRESHCLAM to the CRONTAB; once a day updating my virus-definitions.
short description how to add:
open a SSH-session with your NAS and logon with userid: root
enter command: crontab -e
move your cursor to the last letter in the file and enter: o
put in next line: 5 21 * * * /usr/bin/freshclam
enter: shift+zz
and now every day at 5 minutes past nine FRESHCLAM will run
I'm no expert either, but I'll try to help!
Firstly, do you have SSH enabled on your RN214? From the devices's Admin homepage > System > Settings, then under Services, SSH should be green. If it is not, then activate it.
Also, what operating system are you using on your desktop / laptop PC? I use Linux, so if you use Windows or Mac etc someone else may have to jump in with the differences.
Post back when you have SSH enabled :smileyhappy:
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
