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Ready NAS 3220- Antivirus scanner definition file update failed due to download failure
Hi! Please help with updating the antivirus module on our ReadyNAS3220. It is important - for some reason, the firmware update is working, but the anti-virus module update is not. Frimware 6.10.7 ...
ARiazanov wrote:The obvious problem is that the ClamAV belongs to Cisco, which disconnected the Russian segment from its services.
Ah, yes, that makes sense (in a senseless situation). If you have somebody who can provide you with the latest definitions, here is how to update them offline: https://askubuntu.com/questions/1280581/how-to-offline-update-clamav-database . I don't know if Netgear's license allows them to provide them or if they will choose to do so if it does.
The world certainly hopes this is a temporary condition.
Hmmm
UP topic
Thanks, StephenB and JeraldM!
1) Restart the antivirus if possible" - ОК (no changes, antivirus bases from 8th March )
2) Restart the NAS if possible - ОК (no changes, antivirus bases from 8th March )3) Run freshclam via SSH -
****************admin@NAS:~$ freshclam
ERROR: Can't open/parse the config file /etc/clamav/freshclam.conf
admin@NAS:~$ su
Password:
root@NAS:/home/admin# freshclam
ClamAV update process started at Mon Mar 28 11:08:48 2022
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.103.2 Recommended version: 0.103.5
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
daily database available for update (local version: 26475, remote version: 26494 )
Current database is 19 versions behind.
Downloading database patch # 26476...
Time: 0.3s, ETA: 0.0s [========================>] 16B/16B
WARNING: downloadPatch: Can't download daily-26476.cdiff from https://database.c lamav.net/daily-26476.cdiff
WARNING: Incremental update failed, trying to download daily.cvd
Time: 0.2s, ETA: 0.0s [========================>] 16B/16B
WARNING: Can't download daily.cvd from https://database.clamav.net/daily.cvd
WARNING: FreshClam received error code 403 from the ClamAV Content Delivery Netw ork (CDN).
This could mean several things:
1. You are running an out-of-date version of ClamAV / FreshClam.
Ensure you are the most updated version by visiting https://www.clamav.net/d ownloads
2. Your network is explicitly denied by the FreshClam CDN.
In order to rectify this please check that you are:
a. Running an up-to-date version of FreshClam
b. Running FreshClam no more than once an hour
c. If you have checked (a) and (b), please open a ticket at
https://bugzilla.clamav.net under the 'Mirrors' component
and we will investigate why your network is blocked.
ERROR: Database update process failed: Forbidden; Blocked by CDN
ERROR: Update failed.
root@NAS:/home/admin#******************
I can't go to the https://www.clamav.net, also to the https://bugzilla.clamav.net
What is the reason that our network was blocked if I can't even get to the site of antivirus developers))))
ARiazanov wrote:I can't go to the https://www.clamav.net, also to the https://bugzilla.clamav.net
What is the reason that our network was blocked if I can't even get to the site of antivirus developers))))
This sounds like a problem at your end -- a firewall configuration issue.
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