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Ready NAS 3220- Antivirus scanner definition file update failed due to download failure
Hi! Please help with updating the antivirus module on our ReadyNAS3220. It is important - for some reason, the firmware update is working, but the anti-virus module update is not. Frimware 6.10.7 ...
ARiazanov wrote:The obvious problem is that the ClamAV belongs to Cisco, which disconnected the Russian segment from its services.
Ah, yes, that makes sense (in a senseless situation). If you have somebody who can provide you with the latest definitions, here is how to update them offline: https://askubuntu.com/questions/1280581/how-to-offline-update-clamav-database . I don't know if Netgear's license allows them to provide them or if they will choose to do so if it does.
The world certainly hopes this is a temporary condition.
Hmmm
UP topic
Thanks, StephenB and JeraldM!
1) Restart the antivirus if possible" - ОК (no changes, antivirus bases from 8th March )
2) Restart the NAS if possible - ОК (no changes, antivirus bases from 8th March )3) Run freshclam via SSH -
****************admin@NAS:~$ freshclam
ERROR: Can't open/parse the config file /etc/clamav/freshclam.conf
admin@NAS:~$ su
Password:
root@NAS:/home/admin# freshclam
ClamAV update process started at Mon Mar 28 11:08:48 2022
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.103.2 Recommended version: 0.103.5
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
daily database available for update (local version: 26475, remote version: 26494 )
Current database is 19 versions behind.
Downloading database patch # 26476...
Time: 0.3s, ETA: 0.0s [========================>] 16B/16B
WARNING: downloadPatch: Can't download daily-26476.cdiff from https://database.c lamav.net/daily-26476.cdiff
WARNING: Incremental update failed, trying to download daily.cvd
Time: 0.2s, ETA: 0.0s [========================>] 16B/16B
WARNING: Can't download daily.cvd from https://database.clamav.net/daily.cvd
WARNING: FreshClam received error code 403 from the ClamAV Content Delivery Netw ork (CDN).
This could mean several things:
1. You are running an out-of-date version of ClamAV / FreshClam.
Ensure you are the most updated version by visiting https://www.clamav.net/d ownloads
2. Your network is explicitly denied by the FreshClam CDN.
In order to rectify this please check that you are:
a. Running an up-to-date version of FreshClam
b. Running FreshClam no more than once an hour
c. If you have checked (a) and (b), please open a ticket at
https://bugzilla.clamav.net under the 'Mirrors' component
and we will investigate why your network is blocked.
ERROR: Database update process failed: Forbidden; Blocked by CDN
ERROR: Update failed.
root@NAS:/home/admin#******************
I can't go to the https://www.clamav.net, also to the https://bugzilla.clamav.net
What is the reason that our network was blocked if I can't even get to the site of antivirus developers))))
ARiazanov wrote:I can't go to the https://www.clamav.net, also to the https://bugzilla.clamav.net
What is the reason that our network was blocked if I can't even get to the site of antivirus developers))))
This sounds like a problem at your end -- a firewall configuration issue.
I also thought so, but the firewall was checked, in addition, the update of the firmware netgear itself was successful.
The obvious problem is that the ClamAV belongs to Cisco, which disconnected the Russian segment from its services.
p.s. by the way - I am categorically against the war with Ukraine and do not support the Russian government in this matter.
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