Forum Discussion

Ioannis

Aspirant

Jun 09, 2016

Solved

ReadyCloud Account

Hallo.

I'm new in the community and also new to the Nas Storage system and I need your help.

I've created me Netgear account and registered the product.

I;m trying to connenct to the ReadyCLOUD page using my Netgear account.

The Nas 104 is discovered, but when i'm trying to access it i get a message that says Divice Communication Error the ReadyCloud has lost communication with my storage system. When I clik the "Try Again" button i'm getting on a loop.

I suppose that I have do something wrong.

I also believe that i have not created a ReadyCloud account, since i'm login with the Netgear credentials.

Please help

ReadyCloud account

ReadyNas104

Tips from other users

Retired_Member
Jun 09, 2016
Did you check the online documentation?
http://kb.netgear.com/app/answers/detail/a_id/22783/~/what-is-readycloud-and-how-do-i-use-it-with-my-readynas-os-6-storage-system%3F

3 Replies

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Ioannis
Aspirant
Jun 20, 2016
Your answers were very usefull.

I managed to solve the problem and now the system works perfectly.

Thanks a lot.
Retired_Member
Jun 09, 2016
Did you check the online documentation?
http://kb.netgear.com/app/answers/detail/a_id/22783/~/what-is-readycloud-and-how-do-i-use-it-with-my-readynas-os-6-storage-system%3F
- BrianL2
  NETGEAR Employee Retired
  Jun 10, 2016
  Hi loannis,
  
  Welcome to the community!
  
  Aside from the article posted by jak0lantash, you can check this article that will help you create your ReadyCLOUD account using your existing MyNETGEAR account.
  
  If you have time, I suggest you to read the MyNETGEAR SSO FAQ.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team