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Forum Discussion

realtek1's avatar
realtek1
Apprentice
May 17, 2019

Readycloud Client Synchronisation Offline?

Hi,

 

I keep getting a problem on the Readycloud Client which whenever I try to sync a share, I get 'Syncronization Offline'

 

I am using the Mac client, are there any log file? How can I troubleshoot?

 

Thanks

1 Reply

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired
    May 19, 2019

    Hi realtek1

     

    Do you have green marks for Internet and Services on the Cloud tab?

     

     

    Also, have you tried updating your ReadyCloud App? 

     

    Regards

     

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