Forum Discussion

Star

Mar 05, 2019

Solved

ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable

Hello, ReadyNAS Desktop Client shows "Network Error ReadyCloud Server is unavailable", but the ReadyCloud is working ok. Could you please help checking on this. Thanks. Stephen ...

Marc_V
Mar 05, 2019
Hi StehpenT

You need to upgrade your App. This is due to ReadyCloud raising security level for the servers. The old versions are being restricted access.

Kindly use this

Windows: http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe
MacOS: http://readycloud.netgear.com/client/install/ReadyCLOUD.pkg

Regards

Marc_V

NETGEAR Employee Retired

Mar 05, 2019

Hi StehpenT

You need to upgrade your App. This is due to ReadyCloud raising security level for the servers. The old versions are being restricted access.

Kindly use this

Windows: http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe

MacOS: http://readycloud.netgear.com/client/install/ReadyCLOUD.pkg

Regards

StehpenT
Star
Mar 05, 2019
Hello Marc_V

Install ReadyCloud client v1.17 resolved the issue.

Is there a way to get notificed if there is any change on ReadyCloud? Please kindly advise. Thank you.

Stephen
- Nanodot
  Initiate
  Mar 05, 2019
  Failed all day, google brought me here... Thanks!
- ryks82
  Aspirant
  Mar 07, 2019
  Good if you not block the update funktion in the software next timme.. Tryed but same error messege and nothing that says..
  - GMAC67
    Aspirant
    Mar 07, 2019
    Careful, mods don't like it when you complain.
    
    What a joke.