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Forum Discussion

dmkeng's avatar
dmkeng
Aspirant
Aug 17, 2022
Solved

ReadyCloud doesn't connect to remote NAS

Hi All, I am not getting any help from Netgear tech support (I paid for 5 years but they don't honor that anymore) and am hoping somebody on this forum can help.  Last week a power dropout shutdown m...
  • Marc_V's avatar
    Marc_V
    Aug 18, 2022

    dmkeng

     

    Welcome to the Community!

     

    Have you tried accessing via ReadyCloud portal? readycloud.netgear.com.

     

    Have you tried recovery on your Windows 10 PC? Reinstalling the app usually resolves the issue. Can you try connecting to another Internet provider or network?

     

    HTH

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Aug 18, 2022

dmkeng

 

Welcome to the Community!

 

Have you tried accessing via ReadyCloud portal? readycloud.netgear.com.

 

Have you tried recovery on your Windows 10 PC? Reinstalling the app usually resolves the issue. Can you try connecting to another Internet provider or network?

 

HTH

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