NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cosimo
Nov 17, 2017Star
ReadyNAS 102 - I can't access to the folders with admin password
Dear all, Sorry if this is the wrong section. I can't access to the folder in my readyNAS if I sets permissions as "admin"; When I write the correct password for the admin profile, windows repl...
- Nov 25, 2017
Dear StephenB,
Thank you for the explanation and the help.
Regards, Cosimo.
Cosimo
Nov 23, 2017Star
Dear StephenB,
This is what I was tried to do using the account "admin" for my pc. But when I tried to access with this account I got an error!
Now, I tried to create a new account on the NAS and then, after deleted all the credentials, I try to access to the NAS with this new account and again doesn't work.
At this point, since I was not able to set an account on the "PC1" I try to access with my laptop ("PC2").
With the laptop, when I found for the first time the NAS on the network, I was able to saw only the free folder, but then, If I try to go in the restricted folder, windows ask me credential and surprise, on the laptop the account works!!
After I'm able to see all the folder as admin! See screenshot attached.
So, I do not think that the problem is that I'm trying to access to the same device with two different credentials, since this work on my laptop.
I'm writing the credentials just one time, and after I have deleted all from the windows credentials...
The problem should be someone else...
StephenB
Nov 24, 2017Guru
Cosimo wrote:This is what I was tried to do using the account "admin" for my pc. But when I tried to access with this account I got an error!
Try running CMD on the PC and enter
net use * /delete
net use t: \\COSMO-NAS\data /user:admin nas-admin-password
The first command terminates any open network sessions. The second command tries to mount the data volume as drive letter t. Be careful with the slash direction.
Let us know what happens...
- CosimoNov 24, 2017Star
Dear StephneB,
Thank you for your prompt answer.
Unfortunately, I already did that.
When I use "net use * /delete" the PC says that there is nothing to delete.
The second one works as you can read above in my previous answers.
Therefore, I would solve the problem using the drive t shortcut to access the NAS as administrator.
But I would like to understand why is not working in a common way, like it works, for example, on my laptop...the two OS are the same for both laptop and PC.
- StephenBNov 24, 2017Guru
Cosimo wrote:
But I would like to understand why is not working in a common way, like it works, for example, on my laptop...the two OS are the same for both laptop and PC.
I believe the cmd line works because it explicitly states the NAS credentials on the first access to the share.
Did you look at Windows Credential Manager itself on the desktop PC? If not, try doing that. Delete any credentials for the NAS you see there, and add "windows" credentials for the NAS in the Windows Credential Manager itself. Then try accessing via file explorer again.
- CosimoNov 25, 2017Star
Dear Stephen,
Thank you for you help,
I've done the following tryings:
1) run "net use * /delete" > deleted all the windows credentials > restarted the system > result: doesn't work (see attached screenshot).
2) at this point as you say I've added new credential directly into the windows credentials (using as adress of the device the file explorer address "\\COSIMO-NAS" and not the IP) and this time it works! I'm logged as "admin" (see attached screenshot).
So, I still do not understand why the access with password works on the laptop but not on the PC, but, at least, now I know two different ways to make it work. Now I will restrict the access to the other folders only at the admin and at the readycloud user.
I would like to say thank you to you and to Sandshark for the help and the time spent on helping me.
Regards,
Cosimo.
- CosimoNov 25, 2017Star
Sorry I forgot to attach the screenshots:
- StephenBNov 25, 2017Guru
Cosimo wrote:
2) at this point as you say I've added new credential directly into the windows credentials (using as adress of the device the file explorer address "\\COSIMO-NAS" and not the IP) and this time it works!
Windows treats connections using the hostname (COSIMO-NAS) and the IP address as going to two different machines. So if you access the NAS using either the hostname or the IP address you should set credentials for both.
Note that you can actually use different credentials for the hostname than you use for the IP address. For instance, you could use admin for the IP address, and a different NAS account for the hostname.
- CosimoNov 25, 2017Star
Dear StephenB,
Thank you for the explanation and the help.
Regards, Cosimo.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!