NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jaholstein
Dec 22, 2022Guide
ReadyNAS 104 [6.8.0] Communication error to NTP & Updates
Hello ReadyNAS 104 [firmware 6.8.0] I can access the device on 192.168.1.10 just fine as ADMIN. I can see all the SHARES and drill down through them. -- When I press "Check for Updates" I get "O...
- Dec 24, 2022
I suspect that while the DHCP address range included .10, your son did one other thing you didn't realize -- changed the NAS to use a static address that was previously assigned by DHCP. Step one is to enable DHCP on the NAS. Then, if you want the NAS IP address to remain the same (and you really should), reserve the address in the router instead of setting the NAS to use a static one.
If you have no choice other than to use a static address, then leave the second LAN port set to DHCP, and you can always change the cable over to re-gain access if something happens (like changing the router to one that uses a different address range), you can swap the cable and re-gain access (at a new DHCP address you can find on the display or in RAIDar)..
jaholstein
Dec 23, 2022Guide
THANKS so much for replying
1) I'm letting the system assign 192.168.1.10 to the NAS [it has remained that ## for ever]
The DHCP start address is 192.168.1.64 so the 1.10 just stays there.
2) I used both NTP values youi suggested and get the same error
If you want screen shots from my ATT router - let me know.
That's where I think the problem is - the NAS is unreachable OUT or INTERNALLY by the ROKU/PLEX application. yet I can file-manage the NAS from anywhere else on the home network. Really confusing me. Thanks.
StephenB
Dec 23, 2022Guru - Experienced User
jaholstein wrote:
THANKS so much for replying
1) I'm letting the system assign 192.168.1.10 to the NAS [it has remained that ## for ever]
The DHCP start address is 192.168.1.64 so the 1.10 just stays there.2) I used both NTP values youi suggested and get the same error
If you want screen shots from my ATT router - let me know.
That's where I think the problem is - the NAS is unreachable OUT or INTERNALLY by the ROKU/PLEX application. yet I
It does sound like the router might be preventing the NAS from reaching the internet.
Have you tried rebooting the NAS and the router?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!