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oyvinla's avatar
oyvinla
Aspirant
Oct 06, 2020

Readynas 104 recover data from "failed" Raid5 array

Hi,

 

I got a Readynas 104 with 4x3TB drives in a RAID5 array, which after some time, one of the HDDs started complaining about bad sectors. Unfortunately, I didn't pick this up untill it was too late, and the NAS just "lost" the data.

 

after plugging the 4 drives into my PC and running reclaime RAID recovery and file recovery, I am able to see all the data and it seems to be intact, but if I plug the drives back into my Readynas, the NAS doesnt see the raid, just 4 HDDs ready for setting up as new drives. Is there a way to get the data off the RAID array without having to buy the reclaime license?

 

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    oyvinla wrote:

     

    I got a Readynas 104 with 4x3TB drives in a RAID5 array, which after some time, one of the HDDs started complaining about bad sectors. Unfortunately, I didn't pick this up untill it was too late, and the NAS just "lost" the data.

     


    A single drive failure won't normally result in data loss, so it is likely something else also went wrong (possibly a problem with one of the other drives, or possibly an unclean shutdown of the NAS resulted in a out-of-sync array).

     


    oyvinla wrote:

    after plugging the 4 drives into my PC and running reclaime RAID recovery and file recovery, I am able to see all the data and it seems to be intact

     


    Hopefully it is.  Being able to see the files is encouraging, but they might still be corrupted.

     


    oyvinla wrote:

    Is there a way to get the data off the RAID array without having to buy the reclaime license?

     


    There are recovery services you could use ( including Netgear's: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service ).  I doubt they'd be cheaper.

     

    If you already have the skills, you could attempt recovery yourself using linux commands - but of course there is risk of doing more damage, and making recovery impossible.

     

    After you do get the data back, I suggest putting a backup plan in place for your NAS.